FAQ


Frequently Asked Questions

Q. What can Re-Union offer as a venue?
A. Our Edinburgh boat is a 60ft wide-beam boat which is perfect for all types of events. It is one of the most unique venues in Edinburgh, is fully wheelchair accessible, has its own kitchen and passes amazing scenery as it cruises along the Union Canal. For more details take a look at our Lochrin Belle page for more information or contact us. 

Q. How do I book a trip?
A. Please visit our online booking page. Choose the length of trip you would like and the calendar will show which times are available on your chosen date. 

Q. How many people can come on board?
A. Due to the relaxation of social distancing requirements, we are back up to our legal maximum of 35 passengers on board. This number includes children and babies. You do not need to account for our Skipper and Crew in our number. Our layout is very flexible. Visit our gallery to see some examples. If you have any questions, please contact us.

 Q. My friend is a wheelchair user, is the boat accessible?
A. With a platform lift, ramp and toilet facilities, Lochrin Belle is comfortably accessible for all passengers. Please tick this option on the booking form, so we are properly prepared.

Q. What are the catering options?
A. Our Boat has a fully equipped kitchen (including a fridge and kettle) where you can prepare your own refreshments, alternatively we can suggest local catering companies who you can contact to provide for your requirements. We have crockery, cutlery, glasses, teapots, cafetières and pans for your use, if you require.

Q. Can we bring alcohol on board?
A. We do permit the consumption of alcohol on board, a corkage fee of £40 per trip applies. Please choose this option on your booking form. Passenger and crew safety is our paramount concern, if necessary, the Skipper will ask a group to desist if he feels anyone may be in jeopardy. If the Skipper is ignored, it may mean your trip is terminated early and passengers asked to leave the boat.

Q. Where does the boat go?
A. For a booking of 2 hours the boat leaves Edinburgh Quay, travels to Slateford and returns.  For a 4 hour booking we reach Murrayburn and return.  For full day bookings, the boat leaves Edinburgh Quay, travels to Ratho and returns.

Q. Where do we meet the boat?
Re-Union’s trip boat is the purple one named Lochrin Belle. It is usually moored at the head of the basin outside Akva Bar and Zizzi’s. For our Gin Cruises and some other trips, the boat picks up passengers at the Leamington Liftbridge.  Please see here for a map.

Q. How do we get to Edinburgh Quay?
By Bus: Lothian Buses 1, 34, and 35 all stop at Fountainbridge.
By Train: Haymarket Station is approximately 10 minutes walk away.
By Car: There is an underground car park below EQ1 office complex at Edinburgh Quay, charges apply. Parking is also available a short walk away at the Fountain Park complex.  There is limited pay and display parking in the area.
Parking on single yellow lines locally (i.e. in Gilmore Park) is permitted after 5.30pm and at weekends (information correct at Oct 2021 – please check City of Edinburgh Council parking guidelines)

Q. Can we start or finish our trip somewhere other than Edinburgh Quay?
A. We usually pick you up / collect you from the Edinburgh Quay Basin, or the Leamington Lift Bridge. To collect you from the pontoon at Harrison Park incurs a cost of £25, Slateford is an extra £35, the Wester Hailes turning point is an additional £100 and from Ratho is an additional £175. Please contact us if you have any specific questions about your collection point, or if you need a different stopping / dropping off point – we’ll do our best to help.

Q. Can I put up decorations on the boat?
A. Yes, if you let us know beforehand, you will be able to arrive 15 minutes before your hire time to put up decorations for your celebration. Please do not damage the boat, and please take all the decorations down and take them away with you after the event. This extra time is usually enough for a small party or birthday celebration, but if you are planing a wedding or larger event, we ask that you book one hour extra in addition to the length of your cruise, to allow sufficient time to put up and take down decorations. From our experience, this really helps with making the event smooth and stress free for everyone. To help us protect the canal environment please do not bring party poppers, confetti and glitter on board – it is more difficult than other litter to clean from the canal.

Q. Can I play my own music on the boat?
A. Yes, we have a small music system that you can use. It takes CDs or you can hook up your phone/device via either bluetooth or usb cable (please bring your own cable) to stream your own music.

Q. When should I arrive and tell my guests to arrive?
A. As above, you will be able to arrive 15 minutes early to ensure the set-up is correct for your group or put up decorations. Please also advise your guests to be prompt and arrive 5-10 minutes before you want to leave the dock. If there is a significant delay in setting off it may result in your trip being shortened as we are restricted by tunring points along the canal.

Q. Can we see the venue before our booking to check its suitability.
A. Yes, get in touch with us and we will arrange a pre-event visit for you.

Q. Do you offer a discount for charities and local groups?
A. Yes, we offer a 25% discount for charities, voluntary organisations or local community groups. Please contact us in the first instance to arrange this.

Q. What happens if it is bad weather on the day of my trip?
A. Unfortunately the weather is outwith our control – if the Skipper feels it would be unwise to sail due to adverse weather conditions we will give you as much notice as possible and offer to reschedule your trip or work out a mutually suitable solution (such as a static hire or a shortened trip).

Q. Do I have to pay the full cost at the time of booking?
A 25% deposit is required to secure your booking and final payment is due 14 days before your booking date. Within 14 days of your hire, payment is due in full.

Q. What is your cancellation policy?
A. Cancelling your booking will incur a charge. Cancelling not less than 14 days before the date of your booking incurs a £50 fee. Cancelling less than 14 days before your trip is charged at 50% of the booking price and less than 7 days before your trip, the full price of your booking is payable. Should you wish to cancel your booking, please advise us by telephone in the first instance. Should your booking not be able to go ahead due to the re-introduction of COVID restrictions, we will work with you to try and find a suitable alternative date.

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